Delivery policy

Delivery policy

Delivery Policy

Normal Delivery: $10 per location

Express Delivery: $15 within 1 hr

**Second Attempt Delivery: $15 on top of first attempt delivery charge

Delivers: 11:00hrs – 19:00hrs

**The above mentioned does not apply to the location or condition as stated below:

Free Trade Zones: Changi Airport Cargo and Sea Ports

Restricted Zones: Military Camps and Air Bases

Secured Areas: Sentosa, Tuas and Jurong Island

(Or any other area that is hard to access and areas which require an entry fee)

**Additional $10 delivery fee will be incurred for the above mentioned exceptional locations

Cancellation and Changes to Order by Customer

Due to the nature of our products, once order has been made, cancellation is strictly not allowed. There will be no refund for any cancellation once order has been made.

Problems with Order

If you encounter any problem with your order, do not hesitate to WhatsApp us at +65 9732 9949 or drop us an e-mail at momodivecenter@gmail.com, with a picture of the faulty product & your order number. Our customer support team would be happy to help resolve your issue. Do give us some time to rectify the issue and provide you with the best solution.

CUSTOMER SERVICE

At Momo Dive Center, our customer comes first. We’re the only integrated diving center to have a dedicated customer care department to help us serve you better.

Whenever you have any problem with your order, or simply need a listener, we’ll be more than happy to serve you!